Work & Platform
Messenger
Direct messages and group conversations run on the employee directory — no second contact list, and nothing walks out with a personal account.
How it is used
Direct and group conversations inside the workspace, delivered live rather than on refresh.
How it works, screen by screen
Every screen below is the real one, photographed from a working tenant, with the route it lives at so you can go straight to it.
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Keep work talk in the record
/admin/messagesThreads and attachments beside the rest of the workspace, so a decision taken in a conversation does not live only in somebody's personal chat app.
What it does
- Direct and group conversations across the company
- File and image attachments that persist
- Real-time delivery and read state
- Conversations scoped to the company directory
- Search across message history
- Unread counts on the app bell
Where to find it
Administrators
- /admin/messages
What staff see
- /employee/messages
How it connects to the rest
Nothing below is an integration to switch on. These are the same records, read and written by more than one module.
Comes from
Looking for what this replaces and why it matters? See the Messenger overview.